SumRando is a privacy and security company located in Mauritius. We are committed to providing tools to protect and preserve online security and privacy to users around the world
SumRando currently offers three services/products - SumRando VPN, SumRando Web Proxy, and SumRando Messenger.
SumRando is based out of Mapou, Mauritius.
Hit the refresh button (circle arrow with the letters IP in the middle of it). This will refresh the info inside the app to verify the connection.
We are sorry you are having payment issues. Please email us at email@example.com so we can help resolve any issues you are experiencing.
You can connect through SumRando as long as you have an internet connection and SumRando software installed or access to the SumRando website.
SumRando accepts PayPal, Credit Cards (processed by PayPal), and BitCoin. To make other payment arrangements, include sending cash and/or anonymous payment methods, please email firstname.lastname@example.org.
Yes! Please be sure to include your private key so we may respond. You can download our public key here.
We are available in 14 different languages - Arabic, Chinese-Simplified, Chinese-Traditional, English, French, German, Hindi, Indonesian, Pashtu, Persian, Portuguese, Russian, Spanish, and Urdu.
You can sign up on our website or through any of our applications. (Please note, that if you sign up on our website for an account to use on SumRando Messenger, you will be required to provide an email address. If you would like to create a SumRando Messenger account without providing your email address, please create the account from the SumRando Messenger application).
You can reset your password to your email address by clicking this link or email email@example.com for assistance. For your privacy, we are unable to manually reset passwords or send them to you. They are stored encrypted on our servers and are inaccessible to our staff.
Yes. Note, that in order to use an account created on SumRando Messenger with SumRando VPN, a linked email is required.
Nope. SumRando does not log your Internet activity. SumRando keeps a record of when you connected and how much data you used each month in order for us to provide the service to you.
VPN stands for virtual private network. VPNs provide a virtual version of a secure physical network, where the information you send over the Internet is encrypted and secured from others on the Internet. We have an excellent video on our website that explains what a VPN is and does - check it out here.
There are quite a few reasons why you should use a VPN when you are surfing the web.1. Secure your internet connection from unsecured internet networks like the free internet in coffee shops, hotels, and other providers.2. Bypass country filtering and access content not available in your country.3. Anonymize your Internet activity and preserve your privacy. SumRando prevents hackers, marketers, and governments from tracking what you do online.
Your ISP will only see a secured, encrypted connection to our VPN server. They will not be able to see what you are doing while connected to the VPN, including what websites you are visiting.
SumRando uses OpenVPN, an open source VPN protocol, and 128-bit AES encryption in order to protect your Internet connection without compromising performance.
You look like “some rando.” When you connect to SumRando, a couple of things happen. First, all of your internet activity is encrypted, secured from your ISP, hackers and other people out there looking to track your internet usage. Second, your IP changes to one of SumRando’s IP addresses. This IP rotates daily and is the same IP for all the users connected to the VPN server. This means your internet activity is pooled with thousands of people using that IP address.
No. A web proxy and VPN are two different things. A web proxy (which SumRando offers as well) allows you to reroute your web traffic through one of our servers, without the full encryption and additional protection of an encrypted connection of a VPN. It changes your IP address and allows for some protection of your internet traffic throw your web browser. Note: It only works for web traffic. A VPN encrypts all internet traffic on your computer or device, and also allows for the anonymisation feature of a proxy.
We have VPN servers located in Sweden, the US, Hong Kong, Singapore, Brazil, Turkey, and Jordan. The VIP server in Sweden and the US servers are only accessible to our Gold and Platinum users. All other servers are available to all users around the world.As a company truly committed to your privacy and security, we own all of our own hardware and perform all of our own installations and maintenance.
Yes! You can stream videos online while connected to SumRando VPN.
No. We understand that sometimes you just don't want to share your personal information like your email address. Because of that, we have the Anonymous Account feature. Just download the software, launch the application, click Anonymous Account, and connect to the VPN server of your choice. You get 1GB of data free every 30 days with the Anonymous Account feature.
We offer 4 different SumRando VPN accounts - Anonymous Account, Free, Gold, and Platinum. For more information on our different plans, check our our Plans Page.
SumRando only "logs" your connect and disconnect times, the amount of data transferred for accounting purposes, and other account management information to make sure things work for you. We do not monitor what you do while connected to the service.
We are currently available for Windows and Android. We are actively working on expanding to support additional platforms.
SumRando VPN is compatible with Windows XP or higher.
You can download it for free here.
First, try restarting your computer and reinstalling the service.If that doesn't fix the issue, please submit a support ticket at firstname.lastname@example.org so we can help you troubleshoot. To help speed up the ticket process, please provide as many details as possible, including what version of SumRando VPN you are using, version of Windows, and when you were last able to connect to the service.
There are two paths to uninstall SumRando VPN from Windows. Start > All Programs > SumRando > Uninstall SumRando OR Control Panel > Add/Remove Programs > SumRando > Right Click > Uninstall
SumRando VPN works on Android 4.0 (Ice Cream Sandwich) or higher.
You can download it from the Google Play Store.
First, try restarting your phone. Sometimes Android gets a bit confused with VPNs. If you are still having problems after the restart, please submit a support ticket to email@example.com so we can help you troubleshoot. To help speed up the ticket process, please provide as many details as possible, including the version of SumRando you are using, version of Android, and when you last connected.
Uninstall SumRando VPN on Android through the following steps Settings > Applications > Downloaded > sumrando > Uninstall
No. You can us the web proxy without signing up for a SumRando account.
No. Just go to the SumRando Web Proxy page, enter your desired website, and go.
Please submit a support ticket to firstname.lastname@example.org so we can help you troubleshoot. Screenshots are always helpful, so please feel free to attach those to your email.
Your favourite messenger application was not created with your privacy and security in mind. As it has come to light that your private details are being shared from your conversations, we decided to apply the same principles behind our VPN and proxy to a messenger service.
There are quite a few reasons you should use SumRando Messenger for Android and Web. 1. It’s free. 2. We secure your messages from your ISP, phone provider, and whoever else is reading along with your SMS conversations and web chats. 3. You can delete individual messages or entire conversations from a recipient’s account—never regret a message again. 4. You don’t have to pay for SMS-packages if you use SumRando Messenger for Android. 5. We are not Facebook, WhatsApp, or any of those other big name companies that happily analyze, sell and misuse your personal information.6. SumRando Messenger for Android offers end-to-end encryption with the Secure Conversations feature.
We are currently available on Android and have just released a beta version for web.
SumRando Messenger works with Android 4.1 or higher (Jelly Bean, Kit Kat or Lollipop).
You can download SumRando Messenger for Android from our Downloads Page.
For Android, we use Google Cloud Messaging (GCM). Don’t worry, all of your messages are encrypted by us and are not readable by Google.
For our Secure Conversations on SRM for Android, we use end-to-end public key encryption, meaning that only the recipient of messages can read. ISPs, hackers, governments, and even SumRando are unable to read messages.For regular messages in SRM for Android and SRM for Web we use two forms of encryption - SSL and 256-bit AES. This is to secure your information during transit and while on our servers. Also, we don’t store information on your phone. To secure your messages, simply sign out of the account on your phone.
Yes! SumRando Messenger for Android's Secure Conversations are encrypted using end-to-end encryption technology.
To enter a Secure Conversation on SumRando Messenger for Android, start a conversation with your friend and click the lock icon on the menu bar. (Note, Secure Conversations are not available on SumRando Messenger for Web.)
No, you do not have to link a phone number or email address. However, by linking an email or phone number, it does make it easier to find your friends using SumRando Messenger.
On Android, to connect with people already using SumRando Messenger on Android and invite others to use the application, click on the Add Friend icon on the Manage Friends page. From here you can invite friends to connect with you on SRM through email, text or by SumRando username. If people you know in your contacts already have SumRando Messenger installed on their phone and linked to their email or phone number, just click the SRM logo listed by their name.On SumRando Messenger for Web, click the + button next to the "Friends" header, and add your friend's username. Email invites to come soon!
Delete removes the message(s) from your account. The other user you were messaging with may still have a record of the conversation. Destroy removes the message(s) from both your account and the other user’s account. The destroy feature gives you full control over the conversation.
Yes, provided that the person you are messaging has enabled read receipts. You can find this feature in app settings.
On Android, open the application, select settings, and click the discoverability tab. From here, you can add and/or remove linked phone numbers and email accounts.
Yes. You can do this from your Manage Friends screen.
You are able to send photos, videos, and files to other users on SumRando Messenger.
Group chat is currently supported on SumRando Messenger for Android. Click on the conversation button, and create a group conversation.Group chat support for SumRando Messenger for Web will be available in November 2016.
Yes! The self destruct timer feature is available on SumRando Messenger for Android and is available on a per-conversation basis. To set your self-destruct message timer, select the stop watch icon in the message bar and select the self destruct time. The message will be automatically deleted in the time frame beginning when the message is first opened by the recipient. To turn off the timer, simple click the icon again and set it to "No Self-Destruct." Self Destruct messages will be available for SumRando Messenger for Web in November 2016. (Note, messages sent from Android and are read on Web will still disappear at the set time.)
Uninstall SumRando Messenger on Android through the following steps Settings > Applications > Downloaded > SumRando Messenger > Uninstall